One can find a detailed information about Roku error codes. One such code is Roku error code 013, which occurs as a result of Ethernet issues. If you want to fix this error, then you will have to get in touch with RokuComLink help and support.
Roku error code 013 is one of the most common error codes that Roku users are facing these days. The complaint forums are filled with questions as to how to fix Roku error code 013, and experts have given different ways of getting rid of this annoying error, but most of those solutions don’t work.
Roku error code 013 basically occurs due to Ethernet related problems, so when you come across this error, the first thing that you will have to check is whether the router that your Roku device is connected with is working properly or not.
If you are able to find issues in the router, then you will have to find a solution for it. The first thing that you can try is restarting your Roku device. If you are not able to access internet on another device besides Roku, then you need to disconnect Ethernet cable, wait for a couple of minutes and connect the cable again.
You can try the following steps to fix Roku error code 013:
- If you’ve selected a wrong wireless network name, then you won’t be able to connect to the internet. If you are not user whether the Roku player is connected to the correct network or not, then you need to follow these steps:
- Check your computer or smartphone in order to determine as to which network you’re connected to.
- If you can’t find your wireless network in the list of available networks, then select the option named ‘choose your network’ and then, select ‘scan again to see all networks’ option.
- If you are not able to remember your wireless network’s name, then consult your ISP for the right information.
- Enter the password for your wireless network, and if it doesn’t work, then re-enter it. The password could be case-sensitive If you are not able to find the password for your internet network, then consult your ISP.
- If the username and password of the wireless network are correct, yet Roku device isn’t connecting to the internet network, then the problem could be due to low signal strength. You will have to reposition your router in order to ensure that the distance between both devices is less. Moreover, the line of sight for the signal should be clear.
- You need to restart your Roku player as well as a router because the problem could be due to any technical issue in either of the devices. To restart Roku, go to ‘settings’ > ‘system’ > ‘system restart’. After you restart your Roku device, unplug Roku from the power source, wait for a few minutes and plug the device back into the power mains.
To restart the router, follow the instructions given on the official site of the router or consult your ISP.
Follow the aforementioned steps, and you will be able to solve Roku Error Code 003. If the issue persists, then you need to take help of Roku help and support providers.