How ToRoku HelpSupport

What Is HDCP Unauthorized Roku Problem And How To Fix It?

HDCP unauthorized Roku is a problem that is faced by many Roku users. The problem can be solved by following certain steps that can be found at Roku Com Link website, or by getting in touch with Roku experts.

To connect Roku device, you will require an HDMI cable. If Roku player detects that the HDMI link with your A/V receiver or TV doesn’t support the copy and content protection technology, then that is known as HDCP error. You will see an error code ‘020’ and an error message on the screen, i.e., ‘HDCP Error Roku Detected’. Along with this message, you are also going to see a purple screen when trying to play your favorite content.

The problem doesn’t just occur if AVR or TV lacks HDCP support, but also occur when you are using a faulty HDMI cable or HDMI connector. If you are experiencing HDCP unauthorized Roku problem, then here are the steps that you can follow:

What is HDCP?

To fix HDCP error, it is important for you to first know what HDCP is. HDCP is a copy and content protection standard that is used by movie and TV industry. These standards are being used for past many years, and the motive behind these standards is that these prevent pirates from making unauthorized copies of commercial VHS tapes. HDCP is the latest copy protection technology used by the industry. HDCP is a technology that is used in HDMI connections for a number of devices including Roku, Blu-Ray players, and cable boxes etc.

Today, you will find a more advanced version of HDCP on the market. So, if you are looking to stream 4K/4K HDR content on Roku, then you get to access a much better technology. The new copy protection technology is known as HDCP 2.2, and if you are looking to play your content in 4K, then this is the HDCP version that you must have.

How to fix HDCP Error?

In order to fix ‘HDCP error’, here is what you are going to do:

  1. If you are looking to stream 4K Ultra HD content, but are seeing a purple screen, then consult Roku support providers for the right steps for setting up a Roku device for 4K.
  2. If you are still experiencing ‘HDCP error’ and are seeing ‘HDCP error detected’ or a purple screen, then go to the next step.
  3. Unplug both ends of HDMI cable from Roku player and TV/AVR.
  4. Turn off your TV and unplug the power cable.
  5. Unplug the power cord from the Roku device as well.
  6. Connect one end of HDMI cable into Roku with another being connected to the TV.
  7. Connect the power cord in Roku as well as TV. Turn on the power and wait until both devices are turned on. Now, press ‘power button’ on your TV remote.
  8. Look whether the videos are being displayed properly or not.

If the aforementioned steps don’t fix the problem, then try the following steps:

  1. Use an HDMI port that you haven’t had a chance of using until now.
  2. You can also try a different HDMI cable if you have doubts regarding the functioning of the current HDMI cable.
  3. If you are using AVR or HDMI switch, then you need to connect the Roku player directly to the TV.
  4. Make use of another output device, which could be a TV or a PC monitor.
  5. Use different display settings on your Roku device. For that, go to ‘Settings’ followed by ‘Display Type’.
  6. If you have faced ‘HDCP unauthorized Roku error’ for the first time, then better take a look at your TV or AVR whether it supports HDCP or not.

Leave a Reply

Your email address will not be published. Required fields are marked *