The problems related to Roku remote can be easily solved, provided you have the right troubleshooting steps. But, if you have tried all sorts of troubleshooting steps, yet Roku ceased to work, then you will have to get in touch with Rokucomlink experts.
A Roku device comes along with Roku remote. The role of Roku remote is not just to change channels and edit basic settings of the Roku device, but a lot more than that. Without Roku remote, you will not be able to make in-depth changes to the settings of Roku easily. So, you have to make sure that Roku remote works smoothly. If your Roku remote is not working normally as of late, then you will have to troubleshoot it. The first thing that you have to check is what type of remote you are using:
- Standard IR Remote.
- Enhanced ‘Point-Anywhere’ Remote.
Newer Roku models are accompanied with enhanced Roku remote, which is far better in term of functionality compared to Standard IR remote. If you have ‘enhanced Roku remote’, then you need to look for a pairing button. Once located, it will confirm that you are using an enhanced remote control. If there isn’t any pairing button given on the remote, then you are using a standard IR remote.
If you are sure that the remote you are using is, in fact, an enhanced Roku remote, which is acting up lately, then maybe your remote needs to be fixed. There could be a number of issues resulting in ‘Roku Remote not working’ situation. So, let us find out ways to troubleshooting all the possible issues befalling Roku remote.
Restart the Roku device as well as the remote
- Open battery compartment of the remote and take the batteries out.
- Remove the power cable from the Roku device, wait for five seconds and then, plug the power cable again.
- Wait until you see Roku home screen on the TV, and when you see it, insert the batteries into the remote control.
- Wait for 30 seconds and then, check whether the connection between Roku device and remote has been established or not.
Re-pair Roku remote
- Start with repeating the aforementioned After that, press and hold the ‘pairing’ button given inside the battery compartment for 3 seconds or until you see pairing light flashing. If the light doesn’t flash, then remove the old batteries with new ones.
- Wait for 30 seconds as establishing a connection between Roku and Roku remote takes time.
- You will now see remote pairing dialog box on the TV screen.
Replace Roku remote’s batteries
- Open battery compartment of Roku remote and take the batteries out.
- Remove the power cable from the Roku device, wait for 5 seconds and then, plug the power cable back in.
- Insert new batteries into the remote after you see the Roku home screen on the TV. Then, follow the same steps as described in the 1st troubleshooting process.
Connect the Roku device to 5 GHz wireless network
- Go through the user manual of the router you are using or get in touch with the manufacturer to figure out if the router supports 5 GHz bandwidth or not.
- If it is supporting 5 GHz, then make sure that the 5 GHz network is enabled in router settings.
- Then, go to ‘settings’ > ‘network’ > ‘set up connection’ and finally, ‘wireless’.
Change the wireless channel on the router
- Go to admin panel of the router by entering 192.168.1.1 in the address bar of the web browser. Enter username and password, which you can find at the back or bottom of the router (if you haven’t changed the credentials).
- Many routers use the ‘auto’ setting, which can be easily changed to a specific channel. You need to ensure that the channel doesn’t overlap with the channels that are being used on other wireless networks near yours.
- Once the channel has been selected, ‘click ‘apply’ to save changes.
Replace Roku remote
- If Roku remote is still not working despite trying all the steps, then you will have to replace it.